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Consumer behavior
Schiffman, Leon G.- ISBN9789810696016
- editionTenth edition
- publisher
- descriptionxviii, 518 pages : illustrations
- Main Library
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Notes
Includes bibliographical references and indexes.
Content
- Part one. Introduction
- Consumer behavior: meeting changes and challenges
- The consumer research process
- Market segmentation and strategic targeting
- Part two. The consumer as an individual