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The eProcess edge : creating customer value and business wealth in the Internet era

Keen, Peter G. W.

  • Lagro Branch

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  • Notes
    Includes bibliographical references (pages [285]-287) and index.
    • Content
    • Part I. Defining the eProcess edge
    • From Internet innovation to eProcess execution
    • Why process matters
    • Redefining "Process" for the Internet era
    • Part II. The relationship imperative
      Subjects