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E-commerce management : text and cases
Sharma, B. R.- ISBN9789393884046
- publisher
- descriptionviii, 345 pages : illustrations
- Loan PeriodRoom Use Only
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Notes
Includes bibliographical references (pages [342]-343) and index.
Content
- Electronic commerce
- The world of e-retailing and e-retail management
- Development of e-commerce technology
- E-shopping for consumers
- The digital retailer and customer relationship management