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Quality means survival : caveat vendidor, let the seller beware

Domingo, Rene T.

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  • Notes
    Includes bibliographical references (pages 333-347) and index.
    • Content
    • Part I. Why worry about quality
    • Faces and facets of quality
    • Quality is survival
    • Portraits of quality survivors
    • The costs of not doing the right thing right the first time
      Subjects